Chambet99 Privacy Policy

01Information We Collect

Chambet99 collects personal information through a number of touchpoints — account registration, deposits and withdrawals, gameplay, support interactions and general platform usage. The type of information collected depends on the context in which it is provided.

Account registration data — When you register on chambet99 you provide your full name, date of birth, email address, mobile number and your preferred PKR payment method details. This information is required to create and verify your account. Providing false or incomplete registration data is a breach of the platform's terms and may result in account closure.

Identity verification data — When we are required to verify your identity — for example during a withdrawal review or when a large cumulative deposit threshold is reached — we may request a copy of your CNIC or other government-issued identification. This data is used solely for identity confirmation and is not shared with third parties beyond what is necessary for the verification process.

Transaction data — Every PKR deposit, withdrawal, bonus credit and game transaction on your account is logged. This forms your account transaction history, which is available to you in the account section at any time and is used by chambet99 to operate your account, process withdrawals and investigate support queries.

Device and usage data — When you access chambet99 from a browser or mobile device, we collect technical information such as your IP address, device type, browser version, operating system and session timestamps. This information is used for security monitoring, fraud detection and aggregate platform analytics — it is not used to build individual marketing profiles.

• Login timestamps and session duration for security and responsible gaming purposes.
• Game activity logs — which games were played, stake levels and session outcomes — for operational and support purposes.
• Customer support communications, including live chat transcripts, for quality assurance and dispute resolution.

02How We Use Your Data

The data chambet99 collects is used for specific, defined purposes. We do not use your personal data for purposes beyond what is described here without notifying you and, where applicable, obtaining your consent.

Chambet99 does not use your personal data to build advertising profiles for sale to third-party advertisers. Promotional communications from chambet99 itself — such as bonus notifications and seasonal offers tied to events like PSL or major cricket fixtures — are only sent to members who have opted in to receive them. You can withdraw this consent at any time by contacting support.

03Payment & Transaction Data

Because chambet99 handles real PKR transactions, payment data is treated with particular care. When you deposit or withdraw via JazzCash, Easypaisa, Raast or bank transfer, your transaction passes through a certified payment processor. Chambet99 receives confirmation of the transaction — including the amount, timestamp and the last few digits of your account or wallet identifier — but does not store your full wallet credentials, PIN or bank account passwords on its own servers.

Transaction records — including deposit amounts, withdrawal requests, bonus credits and game results — are stored in your account history and retained for the periods described in Section 07 below. These records are used to process your withdrawal requests, respond to payment-related support queries and investigate any disputed transactions.

If you initiate a chargeback or payment dispute through your bank or mobile wallet provider without first raising the matter with chambet99 support, your account may be suspended pending investigation. Chambet99 will provide the payment processor with the relevant transaction records to contest a chargeback where the original transaction was legitimate.

04Cookies & Tracking

Chambet99 uses cookies and similar tracking technologies to operate the platform effectively. A cookie is a small text file stored on your device by your browser when you visit a website. Cookies allow the platform to remember that you are logged in between pages, maintain your session securely and load your game preferences without you needing to reconfigure them each visit.

The cookies chambet99 uses fall into three categories:

• Essential cookies — Required for the platform to function. These handle your login session, security tokens and basic navigation. They cannot be disabled without breaking core platform functionality.
• Functional cookies — Store your preferences such as game display settings and notification choices. Disabling these means the platform will not remember your preferences between sessions.
• Analytics cookies — Used to collect aggregated, anonymised data about how members use the platform — which pages are visited most, how long sessions last and which game categories are most popular. This data helps chambet99 improve the platform experience. Individual member activity is not identified in analytics reports.

Chambet99 does not use third-party advertising cookies or cross-site tracking cookies. You can manage or disable non-essential cookies through your browser settings. Note that disabling essential cookies will prevent you from logging in and using the platform.

05Data Sharing & Third Parties

Chambet99 does not sell, rent or trade your personal data to third parties. Data is shared with external parties only in the following specific circumstances, and only to the extent necessary for the stated purpose:

• Payment processors — JazzCash, Easypaisa, Raast and bank transfer processors receive the transaction data required to process your PKR deposits and withdrawals. These processors operate under their own privacy policies and data security standards.
• Game software providers — The third-party providers whose games are available on chambet99 receive session data necessary to operate the games — including stake amounts, game round outcomes and session identifiers. They do not receive your full personal profile.
• Identity verification providers — Where identity verification is required, a certified verification provider may process your identification documents. These providers are contractually bound to use your data only for the verification purpose and to delete it once the process is complete.
• Platform infrastructure and analytics providers — Hosting, security and aggregate analytics services that support platform operations. These providers access data only under strict contractual terms and may not use it for their own purposes.
• Legal and regulatory obligations — Chambet99 may disclose personal data if required to do so by a valid legal process or lawful authority request. In such cases, only the data specifically required by the request will be disclosed.

06Data Security

Chambet99 applies industry-standard security measures to protect your personal data from unauthorised access, loss, alteration or disclosure. These measures include:

• TLS encryption for all data transmitted between your device and chambet99's servers — including login sessions, payment transactions and support communications.
• Encryption at rest for sensitive personal data stored on chambet99's servers, including identity verification documents and payment reference data.
• Role-based access controls — only staff members with a specific operational need can access personal account data, and all access is logged with timestamps.
• Regular security reviews of the platform infrastructure and third-party integrations to identify and address vulnerabilities.
• Two-factor authentication available for member accounts — we strongly recommend enabling this in your account security settings.

While chambet99 takes its data security obligations seriously and applies appropriate technical and organisational measures, no online platform can guarantee absolute security against all threats. In the event of a data breach that affects member data, chambet99 will notify affected members as promptly as practicable and take immediate steps to contain the incident.

You also play a role in keeping your account data secure. Use a strong, unique password for your chambet99 account, do not share your login credentials with anyone, and contact support immediately if you believe your account has been accessed without your authorisation.

07Data Retention

Chambet99 retains personal data for as long as it is needed to fulfil the purposes described in this policy or as required by applicable legal or operational obligations. The general retention periods are as follows:

When a retention period expires, data is securely deleted or anonymised so that it can no longer be linked to an individual. Anonymised aggregate data — for example, platform-level usage statistics — may be retained indefinitely as it cannot be used to identify any individual member.

08Your Rights Over Your Data

As a chambet99 member, you have the following rights in relation to your personal data. To exercise any of these rights, contact the chambet99 support team via live chat with your account details and the specific request.

• Right to access — You can request a summary of the personal data chambet99 holds about you. We will provide this within a reasonable timeframe. Your account transaction history is already available to you directly within the account section.
• Right to correction — If any personal data held on your account is inaccurate or out of date, you can request a correction. For example, if your registered mobile number has changed, contact support to update it.
• Right to deletion — You can request deletion of your personal data. Note that some data must be retained for the periods described in Section 07 due to financial record-keeping and legal obligations — not all data can be deleted on request. Data that is not subject to a retention obligation will be deleted promptly.
• Right to restrict processing — In certain circumstances, you can request that chambet99 stop actively processing your data while a query or dispute is being resolved.
• Right to withdraw consent — Where chambet99 processes your data on the basis of your consent — for example, sending promotional communications — you can withdraw that consent at any time. Withdrawal of consent does not affect processing that took place before the withdrawal.

09Minors & Age Verification

Chambet99 is strictly for adults aged 18 and above. The platform does not knowingly collect personal data from anyone under the age of 18. Age verification may be requested at registration or at any point during the account lifecycle — for example, when a withdrawal is processed or when identity confirmation is otherwise required.

If chambet99 has reason to believe that an account is held by a person under 18, the account will be suspended immediately and the data reviewed. If the account holder is confirmed to be a minor, the account will be permanently closed, any deposits returned where possible, and all associated data deleted in accordance with our obligations regarding minors' data.

If you are a parent or guardian and you believe a minor in your household has registered on chambet99, please contact support immediately via live chat. We will investigate and take appropriate action promptly. Chambet99 takes under-age access seriously and treats reports of this nature as a priority.

10Policy Updates

Chambet99 reviews and updates this Privacy Policy periodically to reflect changes in platform operations, data handling practices or applicable standards. When this policy is updated, the revised version is published on this page with a new "last updated" date at the top. Where a change materially affects how your data is used, chambet99 will notify registered members via their registered email address or through a platform notification ahead of the change taking effect.

Continued use of the chambet99 platform after a policy update constitutes acceptance of the revised Privacy Policy. If you do not agree with the updated policy, you should stop using the platform and contact support to request account closure. Any real PKR balance at closure will be processed as a withdrawal subject to standard conditions.

If you have questions about this policy — about a specific section, about how a particular type of data is handled, or about your rights as a Pakistan-based member — the chambet99 support team is available 24/7 via live chat and will provide a clear, direct response.